How we work

A consistent search, sized to the role.

Our process borrows from the discipline of retained executive search and applies it in proportion to how much the hire matters. Here is what that looks like from your side.

Six steps, from first call to follow-through

  1. Understand the business problem

    Who the role serves, what the business needs from it, who has a say, and what you honestly offer the person who takes it.

  2. Calibrate

    Agree on what success looks like and which tradeoffs you would make. Sometimes we bring a few anonymized market profiles to test the brief before we search.

  3. Map the market

    Identify the realistic talent market, including the people who are not looking and would never answer a posting.

  4. Recruit directly

    Approach people with a truthful picture of the job and your company, and listen to why they would or would not move.

  5. Assess and present a narrow field

    Ability, track record, motivation, practical constraints and the likelihood of a fit that lasts. You see a few credible people, each with a candid brief.

  6. Close and follow through

    References in proportion to the role, support through offer and acceptance, and staying in touch after the start. What we learn goes into the next search.

We prefer exclusive searches

For direct-hire roles, we do our best work on an exclusive engagement with a clearly defined search. It lets us commit real time to mapping the market and recruiting people who are not looking, and it gives you one accountable process instead of competing stacks of résumés.

Applicants who find you on their own, employee referrals and internal candidates can all come through the same process. You keep the final decision, always.

Exclusive search or contingency? A plain comparison

What you can expect from us

  • Real market research and direct recruiting
  • A narrow field of credible choices
  • Candid briefs, including concerns
  • Process leadership and momentum
  • Straight answers about what the market will and will not do
  • Accountability after the hire

What makes it work from your side

  • A clear mandate and access to the people who decide
  • Candor about the role and the company
  • Interviews scheduled promptly
  • Honest feedback and timely decisions

What you receive

Useful work product, not activity reports.

  • A search brief that captures the role, success and tradeoffs we agreed on.
  • An interview plan where it helps, so each conversation has a purpose.
  • Candidate briefs with our honest judgment, concerns included.
  • A qualified shortlist of people you could hire.
  • A finalist assessment for senior roles where it is warranted.
  • Market intelligence you can use, such as what candidates said about pay, title or location.

Why relationships beat transactions

Each search teaches us something about your company: your managers, how you interview, how you pay, what candidates object to, who succeeds and why people stay. We keep that knowledge and use it, so the second search starts further ahead than the first, and the tenth further still. That is why we work with a small number of clients for a long time.

Have a hire that matters? Start with a conversation.

Tell us about the role and the business behind it. We will tell you honestly how we would approach it, and whether we are the right firm for it.